Terms & Conditions
About us
Cornish Delights are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at customerservice@cornishdelights.co.uk
Registered Office Address
Cornish Delights
Fore Street
East Looe
Cornwall
PL13 1DT
Phone: 01503 263157/07816882250
Email: customerservice@cornishdelights.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our online store, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payments through our Paypal payment system.
Shipping And Handling
Postage within UK
Postage is based on shipping weight, orders will be shipped in separate batches of 1.8kg to provide the most cost effective shipping option.
Up to 9 items (1.8kg) – £3.50
Up to 18 items (3.6kg) – £7.00
Up to 27 items (5.4kg) – £10.50
… additional batches at £3.50
Please contact us via email at customerservice@cornishdelights.co.uk or call us on 07816 882250 if you have any queries.
Delivery Schedule
We normally send your order to you in 5 business days. International orders please email for details at customerservice@cornishdelights.co.uk
Back Orders
If your item is not in stock we will email you to advise.
Tax Charges
All orders will be priced inclusive of VAT tax at 20%
Credit Card Security
You can have full confidence that our on-line ordering service is fully secure. All credit card transactions processed from this site are processed by the Paypal gateway system.
Reaching Us
If you need to reach us, please email us on customerservice@cornishdelights.co.uk, alternatively, you can call on 01503 263157 or 07816882250, or write to us at Cornish Delights, Fore Street, East Looe, Cornwall, Pl13 1DT
Privacy Policy
Cornish Delights do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ option. data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Read our complete privacy policy
Returns Policy
In accordance with the Distance Selling Directive (2000) you may cancel your order at any time without reason, within 7 working days of delivery. Should you wish to cancel your order and receive a refund, you must confirm this in writing and return the packaged item(s) to: Cornish Delights, Fore Street, East Looe, Cornwall, PL13 1DT
Please be aware that you will be liable for any postage costs incurred as a result of returning them to Cornish Delights and you should ensure that you obtain proof of postage as you send it back. We regret that a refund can only be provided for items received back by us. This does not affect your statutory rights.
Please be advised that we need to be notified of any order issues within 28 days of dispatch. We are unfortunately unable to offer refunds on orders if we have not been notified within this period.